Shipping policy



At The Australian Organic, we believe in providing a delightful shopping experience with fast, reliable, and hassle-free shipping options. Read on to learn about our shipping policies: 

  

Shipping in Australia 

 

  • FREE Shipping on orders over $199
  • $9.95 Standard shipping on all orders
  • QUICK DISPATCH SHIPPING ON ALL ORDERS
  • Delivery time 2 to 7 working days
  • EXPRESS - $14.95 upgrade
  • Delivery time 1 to 3 working days

 

Shipping in New Zealand

 

  • FREE Shipping on orders over $199
  • $9.95 Standard shipping on all orders
  • QUICK DISPATCH SHIPPING ON ALL ORDERS
  • Delivery time 5 to 9 working days
  • EXPRESS - $14.95 upgrade
  • Delivery time 2 to 4 working days
  • We Cover Your Customs Fees! Shop worry-free — if you’re charged duties or taxes on delivery, simply email us a copy of the receipt and we’ll refund you the full amount you have paid in customs fees.

 

Shipping in: USA, Canada, UK, Singapore and Europe

 

  • FREE Shipping on orders over $199
  • $9.95 Standard shipping on all orders
  • QUICK DISPATCH WORLDWIDE SHIPPING ON ALL ORDERS
  • Delivery time 5 to 9 working days
  • EXPRESS - $14.95 upgrade
  • Delivery time 2 to 5 working days
  • We Cover Your Customs Fees! Shop worry-free — if you’re charged duties or taxes on delivery, simply email us a copy of the receipt and we’ll refund you the full amount you have paid in customs fees.

 

Shipping in: Rest of the World

 

  • FREE Shipping on orders over $199
  • $9.95 Standard shipping on all orders
  • QUICK DISPATCH WORLDWIDE SHIPPING ON ALL ORDERS
  • Delivery time 7 to 10 working days
  • EXPRESS - $14.95 upgrade
  • Delivery time 2 to 5 working days
  • We Cover Your Customs Fees! Shop worry-free — if you’re charged duties or taxes on delivery, simply email us a copy of the receipt and we’ll refund you the full amount you have paid in customs fees.

 

 

     3. Order Processing:


Your order will be processed within 1 business day, and you'll receive a shipment notification email with a tracking number as soon as your package is on its way.


     4. Same-Day Dispatch (Almost!):


For orders placed before 10 am AEST, we make every effort to dispatch them on the same day. Please note that some orders may take a bit longer to process.


     5. Trusted Carriers: 


We partner with Australia Post for all your deliveries, ensuring reliable and secure shipping worldwide.


     6. Customer Support: 


Have questions or need assistance? Our friendly customer support team is always ready to help. Feel free to reach out to us at info@theaustralianorganic.com.au , and we'll be delighted to assist you. 


Shop with confidence knowing that your order will be handled with care and delivered promptly. We value your trust and strive to make your shopping experience trendy, professional, and enjoyable. 


Thank you for choosing The Australian Organic. Let's embark on a delightful shopping journey together!